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1 💼 Jobs / Employment in Motherwell, North Lanarkshire

ICT Support Assistant

new38 minutes ago

Job DescriptionJob Advertisement This post is open to North Lanarkshire Employees only Based in the Civic Square offices in Motherwell, you will be part of a team with a remit to design, develop and maintain the Council's ICT infrastructure. Supporting the Council to meet the needs of its internal customers utilising and developing IT solutions that make best use of technology to provide efficient, secure and effective services. This post is within the Compute and Storage Team within the Infrastructure Section, working predominately with Microsoft technologies. With an SVQ3, HNC or equivalent in an ICT related subject, preferably with accreditations or training in ICT Technology subjects, such as MOS, MTA, MCSA, MCSE, virtual server and storage technologies. Training and qualifications in other related best practice subjects such as Prince2, ITIL, management and leadership will be advantageous. You will have extended work experience in an ICT infrastructure development and support role and be able to demonstrate experience and capability of interpreting and defining customer requirements. You will have good knowledge and technical understanding of ICT infrastructure technologies, particularly for Server virtualisation, storage and Microsoft solutions. You shall have some knowledge and proficiency in some of the following areas: End User device support and management, Server, Storage & Backup technologies, Active Directory, Group Policy, SQL, Citrix, Sharepoint, Office365 and Cloud Infrastructure; and experience with virtual server, storage and end user device solutions. As a developing IT Professional you will be able to demonstrate technical analytical and problem solving skills, be self-motivated and organised, be able to work to targets and react appropriately and quickly to challenges. Good oral and written communication skills are also essential. Demonstrable knowledge of Cyber security practices and standards is desirable as is experience of project work. (Pay Award pending) Please note, from 1st April 2019 all new employees to North Lanarkshire Council will be paid on a 4-weekly basis. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. North Lanarkshire Council - Recruitment Charter