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CFH Clearing Limited UK

1 💼 CFH Clearing Limited UK Jobs / Employment

Client Service Representative
8 days ago

The Client Services team has various areas of responsibility, from monitoring and managing our large datacentre installations, setting up advanced solutions with our clients to maintaining relationship with designated clients and handling on ad hoc basis client queries. This position is both technical and business focused and gives the candidate a great opportunity to learn and experience the full lifecycle of advanced global financial trading. The successful candidate will be given full product training. Areas of responsibility Support, monitor and operate our live trading platforms in a 24x5 team Monitor and optimize our many B2B bank and client lines Configure and roll out technical solutions for clients Assist the sales team with closing business Setting up client’s accounts in various systems and according to client’s specifications Risk management (matching trades monitoring outside of normal working hours of the Operations departments) What we expect from you Native Mandarin speaker is a must At least 1 year experience and background within financial services within FX trading support or in a similar position High analytical abilities Stamina, flexibility, hands-on and working both individually and as a team player Ability to work in a structured way with clients and the business unit Clear communicator, both written and verbal Ability to prioritise issues and workload To be client focused Proactive, self-motivated, quick learner and innovative General understanding of networking, Windows servers and application life cycle is a plus Preferred skills Experience in the FIX protocol Previous experience in MT4 is highly advantageous Our culture We combine a high level of professionalism and innovation with an excited and relaxed attitude; we host many nationalities and cultures within our company. CFH Clearing is part of the CFH Group with offices in Denmark, Hong Kong, Japan, and development teams in Denmark, Romania and Russia. Travel can be expected for training and assistance to clients.

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